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Residential Engineer |
managed service
Repair Centre
Maintenance Contract
Residential Engineer
Dial in Service
Mail Server
Leasing
Turnkey Solution
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We provide Resident Engineers (RE) to act as a direct resource for all technical aspects related to your IT needs. In certain circumstances where there is high dependency of the business on mission critical services, it may be desirable to have a resident engineering team on site. By having people who are familiar with the services directly on hand all the time, the risk of systems down time is reduced and business continuity maximized.
The Resident Engineer is responsible to routinely resolve issues that are uncovered daily. A brief of the services offered include:
- Hardware Maintenance
- Software Support
- Email Support
- Anti-virus Support
- Network Maintenance
- Handholding Support
- Backup
- Vendor Management
- Reporting
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