|
|
Dial in Service |
managed service
Repair Centre
Maintenance Contract
Residential Engineer
Dial in Service
Mail Server
Leasing
Turnkey Solution
|
|
Got a problem with your IT equipment????
Just dial in and you get a technician at your doorsteps within 2 hours and get your IT equipment up and running*
Other Outstanding Features:
- 2 Hours Response Time
- 4 Hours Resolution Time**
- Trained Professional technical staff
- Options of Paying Per Visit basis or paying lump sum for unlimited visits.
- Repairing of Faulty Equipment at economic rates
- Replacement of Faulty Equipment on current running rate after approval as per the defined procedure
- Single Time Dial-In-Service Support:
- Pay per visit basis only when required***
- 2 Hours Response Time
- 4 Hours Resolution Time**
- Trained Professional technical staff
- Repairing of Faulty Equipment at economic rates
- Replacement of Faulty Equipment on current running rate after approval as per the defined procedure
- Contract Basis Unlimited Dial-In-Service Support:
- Pay Lump Sum on a contract basis for unlimited visits
- 2 Hours Response Time
- 4 Hours Resolution Time**
- Support for Trouble Shooting on Phone for Minor Issues and Visit of Engineer on Major Issues
- 24 Hours Free Telephone support
- Trained Professional technical staff
- Repairing of Faulty Equipment at economic rates
- Replacement of Faulty Equipment on current running rate after approval as per the defined procedure
- Option of providing standby equipments on lease like computer, printer, photocopier, etc.
*Response Time Within Kampala only
**Subject to the availability of the spares and related software
***Per Visit Per equipment
|
|
|
|
|
|
|
